Terms of Service

These Terms of Service ("Terms") form a binding agreement between you ("Customer", "you") and eLawPlatform, a company organized under the laws of the State of Florida ("eLaw", "we", "us"). If you accept these Terms on behalf of an entity, you represent that you are authorised to bind that entity, and "you" means that entity.

• Service — the eLaw hosted platform, website, APIs, and related documentation and support.
• Workspace — the tenant created for your firm, within which all of your data is isolated.
• Member — an individual you authorise to use the Service under your Workspace, occupying a seat.
• Customer Data — documents, prompts, conversations, configurations, and other content you or your Members submit to the Service.
• Output — material the Service generates in response to Customer Data or instructions.

The Service is offered to licensed legal professionals, law firms, in-house legal departments, and the staff who support them. You must be at least 18 years old and able to form a binding contract. The Service is not offered to consumers seeking legal advice, and it must not be used to deliver legal services by anyone not authorised to practise law — see the Legal Disclaimer.

You represent that you are not located in, and not ordinarily resident in, a country or territory subject to comprehensive U.S. sanctions, and that you are not on any U.S. restricted-party list.

Registration creates a Workspace. The first user becomes the firm administrator and may invite Members up to the seat limit of the plan. A seat is for one named individual; seats may be reassigned when a person leaves, but may not be shared or used concurrently by more than one person.

Administrator authority. The firm administrator can access, export, and delete Customer Data across the Workspace, manage Members, and change or cancel the subscription. If your email address is on a domain your firm controls, the firm may be able to assume administrative control of your account. As between you and us, actions taken by an administrator are your actions.

You are responsible for your Members' compliance with these Terms, for the confidentiality of credentials, and for all activity under your Workspace. Tell us promptly at security@elawplatform.com if you suspect unauthorised access.

Plans, prices, trial terms, automatic renewal, invoicing, cancellation, and refunds are governed by the Billing, Renewal & Refund Policy, which is part of this agreement. In summary: subscriptions renew automatically until cancelled, and you may cancel at any time from Settings → Billing.

Fees are stated exclusive of taxes and are payable in U.S. dollars. We may change prices on at least 30 days' notice, effective at your next renewal. Overdue amounts may accrue interest at the lower of 1.5% per month or the maximum permitted by law, and we may suspend the Service for non-payment after notice and a reasonable opportunity to cure.

Subject to these Terms and payment of applicable fees, we grant you a non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Service for your internal legal work during the subscription term.

You will not, and will not permit anyone to:

• resell, rent, sublicense, or provide the Service as a service bureau to third parties;
• reverse engineer, decompile, or attempt to derive source code, model weights, or prompts, except to the extent that restriction is unenforceable by law;
• use the Service, or Output, to build or train a competing product or model;
• circumvent seat limits, usage limits, rate limits, or access controls;
• scrape or bulk-extract the Service other than through documented APIs within their limits;
• remove or obscure proprietary notices; or
• use the Service in breach of the Acceptable Use Policy or applicable law.

Ownership. You retain all right, title, and interest in Customer Data. You grant us a worldwide, non-exclusive, royalty-free licence to host, copy, transmit, display, and process Customer Data solely to provide, secure, and support the Service, and to comply with law. That licence ends when the data is deleted.

No model training. We do not use Customer Data to train foundation models, and our model providers are contractually barred from doing so. See AI Transparency.

Your responsibilities. You represent that you have all rights, consents, and lawful bases necessary to submit Customer Data and to have us process it, and that doing so does not infringe any third-party right or breach any duty of confidence you owe.

Deletion. You may delete Customer Data at any time. Retention and post-termination deletion are described in section 14 and in the Privacy Policy.

The Service uses third-party large language models and related systems to generate Output. Which providers are used, what they may do with your data, and the known limitations of the technology are disclosed on the AI Transparency & Disclosures page. We may change models, versions, and providers; changes to subprocessors follow the notice procedure in the DPA.

As between you and us, you own Output generated from your Customer Data, subject to third-party providers' rights in their underlying models. Output is generated statistically; identical or similar output may be generated for other customers, and we make no representation that Output is unique, original, or free of third-party rights.

The full statement is on the Legal Disclaimer page, which is part of this agreement.

The Service — including its software, models we own, interfaces, designs, documentation, and trademarks — is owned by eLawPlatform and its licensors and is protected by intellectual property law. Except for the limited licence in section 6, no rights are granted to you.

Feedback. If you send us suggestions, we may use them without restriction, attribution, or compensation. You are not required to send feedback.

Copyright complaints. Notices of alleged infringement are handled under our Copyright & DMCA Policy.

Each party will protect the other's Confidential Information with at least the care it uses for its own, and never less than reasonable care, and will use it only to perform under this agreement. Customer Data is your Confidential Information. Confidential Information does not include information that is public through no fault of the recipient, was already known without duty of confidence, is independently developed, or is lawfully received from a third party.

A party compelled by law to disclose Confidential Information will, where legally permitted, give the other party prompt notice and reasonable cooperation to seek protective treatment. Our practice on government requests is published in the Law Enforcement Request Guidelines.

Our handling of personal data is described in the Privacy Policy and governed, where we act as processor, by the DPA. Our technical and organisational measures are described on the Security page. You are responsible for configuring roles and access within your Workspace appropriately.

The Service integrates third-party services. Your use of them may be subject to their terms, and we are not responsible for them. If a third party ceases to make its service available on reasonable terms, we may discontinue the related feature.

Features labelled beta, preview, or experimental are provided as-is, without any warranty, support commitment, or service level, and may be changed or withdrawn at any time. Do not use them for work you cannot afford to lose.

This agreement runs from your first use of the Service until all subscriptions have expired or been terminated.

• By you. Cancel at any time from Settings → Billing; cancellation takes effect at the end of the current billing period.
• By us, for cause. We may suspend or terminate for material breach not cured within 10 days of notice, for non-payment, or immediately where continued access presents a security risk, a risk of harm to others, or a violation of law.
• Suspension. Where practical we suspend the narrowest part of the Service necessary and restore access promptly once the cause is resolved. Suspension for cause does not entitle you to service credits or a refund.

On termination your licence ends and access stops. You may export Customer Data for 30 days after termination, after which we delete it from production systems; backups expire on their normal rotation. Accrued payment obligations, and sections 7 (ownership), 9, 10, 11, 15, 16, 17, 18, 19, and 20, survive termination.

We warrant that we will provide the Service with reasonable skill and care and in accordance with the SLA. Each party warrants that it has the authority to enter into this agreement.

EXCEPT AS EXPRESSLY STATED, THE SERVICE AND ALL OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT OUTPUT WILL BE ACCURATE, COMPLETE, CURRENT, OR SUITABLE FOR ANY PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO PARTS OF THIS SECTION MAY NOT APPLY TO YOU.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, OR DATA, EVEN IF ADVISED OF THE POSSIBILITY.

EACH PARTY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THIS AGREEMENT WILL NOT EXCEED THE AMOUNTS PAID OR PAYABLE BY YOU TO US IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.

These limits do not apply to: your payment obligations; either party's indemnity obligations under section 17; your breach of section 6 (licence restrictions); or liability that cannot be limited under applicable law, including for fraud, wilful misconduct, or death or personal injury caused by negligence.

You acknowledge that the allocation of risk in sections 15 and 16 reflects the price of the Service and is an essential basis of the bargain, and that these limits apply even if a limited remedy fails of its essential purpose.

The indemnified party must give prompt notice, allow the indemnifying party to control the defence, and provide reasonable cooperation. No settlement admitting fault or imposing an obligation on the indemnified party may be made without its consent.

We may update these Terms. For material changes we will give at least 30 days' notice by email to the firm administrator or through the Service, and the change takes effect on the stated date. Continuing to use the Service after that date is acceptance; if you do not accept, you may cancel before the effective date and we will refund any prepaid, unused fees for the remainder of the term.

We continuously develop the Service and may add, change, or remove features. We will not materially degrade the core functionality of a paid plan during a term you have already paid for without offering you a refund of the unused portion.

This agreement is governed by the laws of the State of Florida, without regard to its conflict-of-laws principles, and excluding the United Nations Convention on Contracts for the International Sale of Goods. For any dispute not subject to arbitration, the parties submit to the exclusive jurisdiction of the state and federal courts located in the State of Florida, and waive any objection based on venue or forum non conveniens.

Nothing in this section deprives a consumer of the protection of mandatory provisions of the law of their place of residence.

• Force majeure. Neither party is liable for failure to perform (other than payment) caused by events beyond its reasonable control, including natural disasters, war, terrorism, labour disputes, governmental action, internet or utility failure, and large-scale cloud provider outages.
• Assignment.Neither party may assign this agreement without the other's written consent, except that either may assign it in full to a successor in connection with a merger, acquisition, or sale of substantially all assets, on notice. Any other attempted assignment is void.
• Notices. We give notice by email to the firm administrator or through the Service. You give notice to legal@elawplatform.com. Notice is effective on sending, or on the next business day if sent outside business hours.
• Export control & sanctions. You will comply with U.S. export control and sanctions laws and will not make the Service available to any restricted party or embargoed destination.
• U.S. government end users.The Service is "commercial computer software" under FAR 12.212 and DFARS 227.7202; government users acquire only the rights granted to all other customers.
• Publicity. We will not use your name or logo publicly without your prior written consent.
• Independent contractors. The parties are independent contractors. Nothing creates a partnership, joint venture, agency, or employment relationship.
• No third-party beneficiaries. This agreement is for the benefit of the parties only.
• Severability & waiver. If a provision is unenforceable, it is modified to the minimum extent necessary or severed, and the rest remains in force. A failure to enforce is not a waiver.
• Entire agreement. These Terms and the documents incorporated in section 1 are the entire agreement on their subject matter and supersede all prior discussions. Terms in your purchase order or vendor portal have no effect. Headings are for convenience only.
• Electronic form. This agreement may be accepted electronically, as described in the E-Sign Consent.

Questions about these Terms: legal@elawplatform.com. Everything we publish is indexed in the Legal Center.